Privacy Policy

1. Introduction

GMB QR Pro ("we", "our", or "us") operates the platform available at https://smsraja.in. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including our WhatsApp messaging, QR code review, and reputation management features.

2. Information We Collect

• Account information: Name, email address, and password when you register.
• Business information: Business name, address, Google Business Profile details.
• Contact data: Phone numbers and names of contacts you upload for WhatsApp campaigns or OTP messaging.
• Message logs: Records of WhatsApp messages sent, delivery status, and timestamps.
• Usage data: Pages visited, features used, and device/browser information for analytics.
• Payment information: Processed by our payment provider; we do not store card numbers.

3. How We Use Your Information

• To provide and operate our platform and services.
• To send WhatsApp messages, OTPs, and campaign messages on your behalf via Meta's WhatsApp Business API.
• To generate QR codes and collect customer feedback and reviews.
• To process payments and manage your subscription.
• To send service-related communications (account alerts, billing, security notices).
• To improve and debug our platform using aggregated analytics.

4. WhatsApp Messaging & Meta

Our platform uses the Meta WhatsApp Business API. When you send messages through our platform, your contact data (phone numbers, names, and message content) is transmitted to Meta Platforms, Inc. pursuant to WhatsApp's Business Policy. You are responsible for ensuring you have obtained appropriate consent from recipients before sending marketing or OTP messages.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Meta Platforms: For WhatsApp message delivery.
• Google: For Google Business Profile integration (reviews, ratings).
• Payment processors: For subscription billing.
• Hosting providers: Our servers host your data securely.
• Legal requirements: When required by law or to protect our rights.

6. Data Retention

We retain your account data for as long as your account is active. Message logs and campaign data are retained for up to 12 months and then automatically purged. You may request deletion of your data at any time by contacting us.

7. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Export your data in a portable format.
• Withdraw consent at any time.

To exercise these rights, contact us at support{{ parse_url(config('app.url'), PHP_URL_HOST) ?? 'smsraja.in' }}.

9. Cookies

We use session cookies required for authentication and platform functionality. We do not use third-party advertising cookies. You can disable cookies in your browser but some features may not work correctly.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: